Privacy Policy

1. Introduction

Fortunova is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and share personal information in connection with our investment platform.

2. Personal Information We Collect

We collect the following types of personal information:

• Contact information (name, email, phone number)
• Identification documents (passport, national ID, driver's licence)
• Financial information (cryptocurrency wallets, bank account details)
• Trading activity and account information
• Device and usage data for security purposes

3. How We Use Personal Information

We use personal information to:

• Verify user identities
• Process transactions and manage accounts
• Provide customer support
• Enhance platform security and prevent fraud
• Offer personalised services and investment insights

4. Sharing Personal Information

We may share personal information with:

• Regulatory bodies and law enforcement agencies (when legally required)
• Third-party service providers (e.g., payment processors)
• Affiliates and partners (with your consent)

5. Data Security

We implement robust security measures to protect personal information, including:

• 256-bit encryption for all data in transit and at rest
• Firewalls and intrusion detection systems
• Strict access controls and role-based permissions
• Regular security audits and penetration testing

6. Your Rights

You have the right to:

• Access and update your personal information at any time
• Request data deletion (subject to regulatory requirements)
• Object to certain forms of processing
• File a complaint with a supervisory authority

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and become effective immediately upon publication. Continued use of the platform after changes constitutes your acceptance of the updated policy.

8. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact our support team at support@fortunova.io.